Cérge Business app – the app for business.
Meet your customers by first name on the first time, every time.
Cérge is an assistive technology allowing you to provide personalised service to your customers with disability.
The Challenge for Customers: As a customer, individuals with disability face fear, anxiety and discrimination everyday. This has direct mental health impacts.
The Challenge for Service Staff: Over 71% of disabilities are invisible and all disabilities unique, making it impossible to train and educate staff to adequately service all of your customers.
Remove the customer service guesswork. Let your customer communicate from their app to your Point of Sale and tell you exactly how to provide personalised customer service.
Accessible customer service is good business sense. Each person with a disability has an economic influence 2.5 times greater than a person without a disability.
Customers with disability are TWICE as likely to influence other friends and family & THREE TIMES as likely to avoid an organisation because of a negative diversity reputation.
Promote your accessible customer service capability within the Cérge platform to 1 in 5 people living with disability (1.8Billion people worldwide) and let them know that you care.